Tag Archives: management development

The Successful Executive

January 16, 2008 – 5:27 pm

This seminar is based on George W. Watts’ book Power Vision and presents the six dimensions you need to develop to become a better and more successful executive.
The Successful Executive (PPT, 724KB)
The Successful Executive Manual (PDF, 304KB)
The Successful Executive Trainer’s Guide (PDF, 735KB)

By Jeff | Posted in Training | Also tagged , | Comments (0)

Customer Satisfaction

January 1, 2008 – 11:35 pm

This seminar introduces a very important aspect of business success: stressing customer satisfaction even if short-term profits have to be sacrificed. A satisfied customer will come back and will bring more customers. If you concentrate on satisfying the customer, increasing your profits will be easier.
Customer Satisfaction Manual (PDF, 303KB)
Customer Satisfaction Trainer’s Guide (PDF, 618KB)
Customer Satisfaction [...]

By Jeff | Posted in Training | Also tagged | Comments (0)

Bridging Conflicts

January 1, 2008 – 11:31 pm

The course Conflict Management – Bridging Conflicts provides a short overview over some successful techniques of avoiding and solving conflicts. The BRIDGE Model © is introduced as well as Stephen Karpmans Drama Triangle in order to explain the steps necessary to master conflicts.
After the course participants will be aware of some useful tools which [...]

By Jeff | Posted in Training | Also tagged , | Comments (0)
Copyright © 2008 The Arkansas Jaycees. All rights reserved.