The course Conflict Management – Bridging Conflicts provides a short overview over some successful techniques of avoiding and solving conflicts. The BRIDGE Model © is introduced as well as Stephen Karpmans Drama Triangle in order to explain the steps necessary to master conflicts.

After the course participants will be aware of some useful tools which they can immediately apply in their daily life and which will help them to understand the dynamic forces of conflicts and how to avoid getting into them. They will learn about how conflicts can be stopped and positive value can be generated out of a conflict situation.

Bridging Conflicts Manualf (PDF, 720KB)
Bridging Conflicts Slides (PPT, 2.46MB)
Bridging Conflicts Trainer’s Guide (PDF, 860KB)